Reserving a Booking/ Online Profile
We asked that established clients use our online system “LeashTime” to book their appointment. Of course, we will help you until you’re comfortable with navigating the system. Your independent pet sitter is not able to make changes to the schedule so it’s important that you learn to do so to request changes OR call/text the office at 502-802-5052.
We also require that you make sure your profile is up to date. The information in our management system is what we rely on for the most up to date information about your fur-kid(s).
If you need to cancel, clients need to call the office or request a cancellation within the appropriate time span through LeashTime. No exceptions.
The above are highlights of the Service Agreement and is not intended to explain. The service agreement in its entirety is listed here.